Business Customer Service Testimonials

Brad's annual visits to provide system service have always been accompanied by the willingness to entertain my questions about system components and operations. For the past couple of years, Brad has been attentive to the upcoming cellular technology progress anticipated in our area. He has informed me about the likely impacts on our particular systems' communication components. He has proactively identified new communications hardware for our system that will work with the latest technology at our location. The kind of service I've experienced is what one should hope for but is seldom found.

Friendly, efficient service!

Quick response and repair time. Professional and friendly staff!

Best visit ever! Your team arrived, assessed the situation, and asked some great questions, which led to solving all of the issues - and - teaching us something critical about the operation of our systems. Knowing our team better understands our emergency systems is comforting... after all, we have our guest's safety to watch out for.

[Removed Name] is a very professional & polite technician.
A credit to Martin Systems.

The technician was on site today. He is always very helpful with what ever task we have asked to be performed. The scheduler, as well, is very helpful with getting the techs on site in a timely manner.

I had the pleasure of having [Removed Name] as my technician. I felt as though he deeply cared about our security, was extremely thorough and patient with me in explaining different aspects of our security system.

[Removed Name], our technician, was fantastic! He was knowledgeable, professional, and so thorough. He made sure everything worked before he left and confirmed that we knew how to handle the system.

Great work as usual. Thank you for taking care of the issue promptly. The technician was personable and professional. He waited patiently while I was on the phone with a customer. I highly recommend Martin Systems and wouldn't use anyone else! Thank you!

Great service, [Removed Name] was very professional and informative!