Service Call Testimonials for Residential

Martin Systems Life Safety & Security have been an absolute pleasure to work with; their technicians are very communicative and reliable, which says a lot about their work ethic and customer service. Schuster lofts have been working with Martin Systems Life Safety & Security for our annual fire alarm inspections, and we have received efficient and professional service every year. We are looking forward to next year.

Very professional service and done in a timely manner.

The Technician arrived during the allotted time and explained the battery in the door frame and the batteries in the motion detectors. I have always changed the batteries in the motion detector by the patio door and did not ever change a battery in the door frame. I am glad I know what to look for when I have a low battery.

Our technician did an excellent job and answered all of our questions. He did a great job and was mindful of our dog while testing the system. He is very personable and knowledgeable. He’s a keeper!

Our request for service for issues and new equipment was handled in a very timely manner and completed professionally. We have confidence in Martin that the work was done correctly. I would recommend it to anyone! Your on-site technician deserves a promotion/raise. He is very, very knowledgeable, and he was here to do his job! We commend his professionalism.

The technician showed up promptly in the morning and took time to examine the whole system. He replaced batteries in the panels as needed and was very professional.

Our Service Tech was very professional and super knowledgeable. Did an outstanding job!

Great service. Everything was fully explained.

The technician was timely and very professional. He explained everything clearly and fixed our issue.

The two technicians who came out were very friendly and extremely knowledgeable about our system. They were able to make some upgrades to our system and troubleshoot a problem in little to no time. Very satisfied with Martin Systems.