See What Our Customers Say About Us.
When choosing a security and fire protection integrator for your company’s needs, you want the best. We at Martin Systems are proud of our superior system designs, products, and services. However, we’re most proud of the engineered value we’ve delivered to our clients. SMART. SAFE. SOLUTIONS.
Don’t just take our word for it; read what our clients say about our expertise and service! Please enjoy our customer reviews for commercial security, fire protection, life safety, and property technology.
Pamela
Marnocha Funeral Home, Ltd.
The salesperson was knowledgeable and pleasant. That part of the process was excellent.
The installation was complicated and took a rather lengthy time. I was not able to be here, but I left three other members of my staff. The installers were polite and diligent.
We called, I believe the following week, and questioned how to upload any captured video (if necessary) for the police department. There was something about saving to a USB stick, but that didn't seem to work. We weren't given a definitive answer that works.
I called last week because I was notified that a package was delivered into an area covered by one of the cameras, one month prior to being notified. It was missing. We went back on October 11, to check the video from September 11. The video only went back to September 19. We called and asked about this and a gentleman told us this was the way it was, because we had 24/7 (and not motion-activated) recording and it just started overwriting at some point. Evidently he queried one of your technicians because you immediately (thank you) sent out a service tech, who corrected the way something was installed that was not done correctly the first time around. I appreciate his honesty and your efforts in getting things corrected. We did receive a credit for the packages that were either stolen or not delivered in the first place so we were not harmed financially.
Rocky
Cash Depot
Mark
Nestle
This was my first experience using Martin Systems for access control and security cameras. The team did an awesome job on my new facility project.
Nicholas
Omni Glass and Paint
Jared
Wausaukee School
Connie
Van Oss Electric Inc
Keith
Fox Valley Spring Company
Michael
St Agnes Parish
great but clean up and finishing could have been better
Lisa
St. Paul Lutheran Church and School
Came in and looked over our whole school/church layout and gave us recommendations that fit our budget at the time. We are now up and running with a new camera system that is much easier to see than the old system, more reliable, and easier to use. Online training was "short" but covered the basics. Wish there was a sort of "manual" to follow, but have not needed to get in system too much so we may not be keeping after our trial period. One door glitch we had was taken care of over 2 visits, but finally solved, and has been great since.
David
Rolling Meadows Golf Course
From the proposal to the installation and training everything was smooth and well communicated.